Citizens Bank Telephone Banking provides a fast and secure way to obtain your personal account information toll free - 24 hours a day, 7 days a week.
By dialing 1-855-330-8899 toll free 24-hours/day or
(601) 731-3035 in Columbia, you can:
- Obtain Account Balances
- Obtain Account History and Pending Transactions
- Determine Loan Payment Information
- Obtain Current Time Information
- Find Branch Locations and Hours of Operation
- Access Merchant Verification
Access is easy!
All you need is a phone, your account number, your 4-digit security code and your social security number. Please contact the Bookkeeping Department at 601-736-7202 if you need assistance with your security code.
Quick reference guide to Telephone Banking options:
- For Account Information - Press 1
- To Get The Current Time - Press 2
- For Branch Locations & Hours - Press 3
- For Interest Rate Information - Press 4
- For Merchant Verification - Press 5
- To Change Your Pin - Press 9
- To Complete This Call - Press the # key
- To Repeat These Choices - Press the * key