Citizens Bank Telephone Banking provides a fast and secure way to obtain your personal account information toll free - 24 hours a day, 7 days a week.
By dialing 1-855-330-8899 toll free 24-hours/day or
(601) 731-3035 in Columbia, you can:
- Obtain Account Balances
- Obtain Account History and Pending Transactions
- Determine Loan Payment Information
- Obtain Current Time & Temperature Information
- Find Branch Locations and Hours of Operation
- Access Merchant Verification
Access is easy!
All you need is a phone, your account number, your 4-digit security code and your social security number. Please contact the Bookkeeping Department at 601-736-7202 if you need assistance with your security code.
Quick reference guide to Telephone Banking options:
- Press 1 For Account Information
- Press 2 For Time and Temperature
- Press 3 For Branch Locations & Hours
- Press 4 For Interest Rates
- Press 5 For Merchant Verification
- Press 6 To Change Your Pin
- Press # To Complete This Call
- Press * To Repeat These Options