Local Weather

Weather Watch

Market Watch

Market Watch

Click to print page

Telephone Banking

Citizens Bank Telephone Banking provides a fast and secure way to obtain your personal account information toll free - 24 hours a day, 7 days a week.

By dialing 1-855-330-8899 toll free 24-hours/day or 
(601) 731-3035 in Columbia, you can:

  • Obtain Account Balances
  • Obtain Account History and Pending Transactions
  • Determine Loan Payment Information
  • Obtain Current Time & Temperature Information
  • Find Branch Locations and Hours of Operation
  • Access Merchant Verification

Access is easy!

All you need is a phone, your account number, your 4-digit security code and your social security number.  Please contact the Bookkeeping Department at 601-736-7202 if you need assistance with your security code.  

Quick reference guide to Telephone Banking options:
  • Press 1 For Account Information
  • Press 2 For Time and Temperature
  • Press 3 For Branch Locations & Hours
  • Press 4 For Interest Rates
  • Press 5 For Merchant Verification
  • Press 6 To Change Your Pin
  • Press # To Complete This Call
  • Press * To Repeat These Options