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Safe, Easy and Convenient

Citizens Bank puts the convenience of internet banking at your fingertips by offering safe, easy and convenient online banking services. 


Personal Online Banking Services:

  • Personal Bill Pay FREE and easy! Set up one-time or recurring bill payments with ease. Multiple security features are built-in to safeguard your financial information.
  • Check your deposit and loan balances
  • Review your transaction history
  • View images of cleared checks
  • Transfer funds between your Citizens Bank accounts
  • Make mortgage and loan payments
  • Set up alerts for your balance, payments and cleared items
  • Request stop payments for your checks online
  • Password Self-Reset 24-hours a day, 7 days a week


Business Online Banking Services:

At Citizens Bank, we offer a wide range of online banking services to help you manage your business finances more efficiently! 

  • Business Bill Pay - Allows businesses to pay bills electronically, saving time and postage.  These can be reoccurring or one-time payments.
  • Cash Management
    • ACH Services - Allows businesses to pay employees, collect invoices and pay suppliers.   You can debit multiple accounts simultaneously, whether at Citizens Bank or at other institutions, and receive their credit for the total amount.
    • User Settings - Enables you to set security levels and access privileges for individual employees, allowing the administrator to decide which users can view accounts, transfer funds, send ACH files and much more.
    • Upload Files - Allows businesses with the capability to produce files of transactions to send the files securely to Citizens Bank for processing.
    • View & Transfer Only (Available to all online customers, not just Cash Management)  - This complementary service allows businesses to view balances and history, view check images of cleared checks, and transfer funds within Citizens Bank accounts.
  • Remote Deposit Capture Provides a fast, easy and safe way for businesses to make deposits without a trip to the Bank!  You can scan paper checks and send the images of the checks to the Bank by a secure Internet connection for processing.  The need to prepare deposit slips and make copies of the checks you deposit will be eliminated.  With Remote Deposit Capture, deposits can be scanned at any time 24 hours a day, 7 days a week.